Unified communications can help you work more intelligently and effectively, save costs, improve customer service, make faster decisions and quickly and efficiently locate relevant resources.
Today’s contact centres interact with customers by telephone, email, web, video, instant messaging, fax and social media - improving customer service, reducing costs and supporting your flexible working requirements.
Managed Services and Cloud Solutions are flexible and respond to your business with a fixed monthly or per user cost basis - our Support Services are delivered across Avaya, Mitel, Shoretel and Cisco estates.
We have provided Virgin Care with a fully managed and centrally hosted communications solution delivering enhanced services, diagnostics and out-patient services. Centralised Secure Hosting of applications and systems, along with a common IT/ communications architecture across all sites gives employees the flexibility to work from any site, anywhere, any time.
Technology, culture, location is transforming where and how we work. Today’s employees are taking control of their working lives; from choosing where, when and how they work to choosing the devices and technologies they work with.
4net's Partnership Programme provides flexible, on demand Avaya out-sourced project and support services to the UK Technology industry to enhance and extend your pre-sales, design, implementation and support capabilities. We are Avaya's 2012 Service Excellence Partner with the highest levels of Avaya technical accreditation and UK coverage.
