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4Net Technologies -
Managed Services Specialists      

4Net Technologies provide contact centre and telephony solutions that address todays business issues.

With an intelligent and consultative approach, combined with unrivalled technical excellence, 4Net can design, implement and support the technology solution that meets your businesses objectives whilst maximising existing investments.
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Blog

What contact centre strategies can companies employ to provide a higher level of customer service?
The economic downturn has forced companies to look at making savings where possible and many have
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Business Challenges

What is the difference between a Call Centre and a Contact Centre?
The terms ‘Call Centre’ and ‘Contact Centre’ are often used to describe the same function of an agent
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Case Study

Aldermore Invoice Finance
With regional offices throughout the UK, Aldermore Invoice Finance had a large telephony estate that was
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Latest News

4Net win Service Excellence Award at the Avaya UK&I Annual Partner Awards.
4Net Technologies have won the prestigious award for Service Excellence Partner of
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4Net achieve Avaya Partner in Customer Excellence status.
Avaya have awarded 4Net Technologies the prestigious Partner in Customer Excellence accreditation
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Our Partners








Managed Services


IT Managed Services are essentially a means for businesses to enhance their in-house IT capabilities utilising an outsourced Technology partner. As a managed service provider we can offer solutions in a number of different ways such as maintenance contracts for standard break fix to a fully managed service that includes remote monitoring and hosting. Managed Services are available to allow businesses to concentrate on their core business providing peace of mind that the communications infrastructure is in ‘safe hands’. Managed Services provide a strong business case for delivering higher service levels to users and customers whilst simultaneously reducing costs and cutting capital expenditure... Read More on our Managed Services providing & support.


Unified Communications


Unified Communications is the convergence of all business communication applications onto one system. Unified Communications create a common user experience across all communication technology, eliminating the dependency upon any single media and optimising business productivity, both internally and externally. With workforces becoming more mobile and businesses spread globally, Unified Communications presents communications technology that enhances rather than restricts business flexibility. Unified Communications provides the next step to enhanced functionality of a Converged Network and IP Telephony.


Business Telephony Systems


Business Telephony Systems are one of the most important mediums for any business in terms of customer and supplier contact. If a customer cannot contact the business through it’s’ telephony system then they may often go elsewhere. In order to function as a competitive business in today’s climate you need a fully operational telephony system that will allow your customers to self serve, arrange a call back, leave a message and trace the correct person. Business telephony systems are no longer constricted to traditional analogue, with IP Telephony and Voice over IP enabling call and management cost savings as traffic is run over the one network.