What are Managed Services?

Managed Services are essentially a means for businesses to enhance their in-house IT capabilities utilising an outsourced Technology partner.

This can be done through a number of different solutions such as maintenance contracts for standard break fix to a more enhanced fully managed service that includes remote monitoring and hosting. Dependent on each individual business need and in-house capabilities, Managed Services are available to allow businesses to concentrate on their core business providing peace of mind that the communications infrastructure is in 'safe hands'. Managed Services provide a strong business case for delivering higher service levels to users and customers whilst simultaneously reducing costs and cutting capital expenditure.

Business benefits of Managed Services

• Reduced costs and overheads as the need for in-house expertise is minimised
• Reduced downtime through pro-active monitoring and fault resolution
• Fast and flexible on demand service to supplement internal resource at any time including migration periods
• Enhance existing in-house skills to deliver new services or applications

Why 4Net for Managed Services?

• Dedicated 24 x 7 x 365 helpdesk
• Flexible range of remote and onsite services to suit your business requirements
• Proactive alarming and reporting
• Highly qualified and helpful engineers
• Scalable offerings from basic break fix to fully managed
• Service Account Management
• Reduced costs and a strong ROI against internal services