What are Network Services?
Network Services is a comprehensive portfolio of telephony calls and lines services devised to simplify and maximise your communication, internally and externally. Our portfolio comprises of Inbound, Outbound, SIP Trunking and Assured IP Services - the key components of Network Services. Enabling two way communications with customers is the key to success in any Business in any marketplace; this can often be a complex and costly business necessity. Network Services helps to simplify this exercise by bringing all of your communication requirements under one roof, working with one supplier, who can in one call deal with any issue or fault regardless of the service it affects.
Network Services Portfolio and Benefits
Inbound
- Available for both 01xx, 08xx and 03xx numbers
- Online access to a full range of call routing, monitoring and management tools
- Available from simple call routing up to call centre services
Outbound
- One invoice consolidating all of your telephony bills
- Flexible tariff structures, low cost call rates and line rental charges
- Provision of all of your calls and lines across a wide variety of connection methods
- Fault reporting and resolution guarantees with BT wholesale line rental (WLR3)
SIP Trunking
- Enabling IP connectivity and full “telephony breakout” services
- Communication flexibility and disaster recovery
- Reduced cost alternative to ISDN
- Potential option to use existing broadband/ internet connection for IP calls and lines
Assured IP Services
- Service availability and voice channel guarantees
- Guaranteed fix times
- Fully managed service option
- End to end telephony services
- Reduced costs using one service provider for all
Network Services Portfolio and Benefits
- Extensive portfolio of products and services to meet all your communication needs
- Excellent customer service and competitive pricing
- Expert technical consultancy that understands your business objectives and challenges before identifying the correct solution
- Single supplier management for all your communication needs
- Online billing available if required
| 
