Partners

Our choice of partners plays a key role in the solutions we deliver. 4Net partners with best in class vendors and manufacturers to deliver world class solutions to our clients.

We have enjoyed a long working history with the following key partners:

About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centres, and related services directly and through its channel partners to leading businesses and organisations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

4Net, as an accredited Gold Enterprise Partner, has a plethora of experience in the design, implementation and support of the full Avaya suite of solutions. Over the last 10 years, we have built a technical team admired and envied throughout the industry.

Cisco
Cisco enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.

As a Cisco accredited Select Partner, 4Net has a history of providing Cisco Intelligent Networking solutions to both the corporate and public sectors.

Mitel
Mitel®, a leading provider of integrated communications solutions and services, operates in over 90 countries, offering easy access to support and service via our network of over 1,500 value-added resellers and partners. Our entrepreneurial heritage, starting with the introduction of the first private branch exchange in 1978, has continued over the company's history. Our continuing investment in research and development of IP-based communications solutions, alongside the development of numerous innovative and award-winning products, has propelled us into our current market leading position as the telecommunications industry shifts from legacy technology to IP-based systems.

4Net are an accredited partner of Mitel specialising in IP Telephony and Contact Centre solutions, from design and implementation through to maintenance and support.


ComputerTel
ComputerTel is an award winning Telecommunications Company specialising in the supply of call recording solutions, such as Voice and Screen Recording Systems, Quality Monitoring solutions and Speech Analytics. Having mainly started as a supplier to the financial markets, where recording of telephone calls is essential, ComputerTel has during its last 20 years in business expanded into the Call Centre and Service Industry serving nearly 300 customers like National Express, lastminute.com, Epson, Hillary's Blinds and RAC Windscreens, to name but a few.

4Net and ComputerTel share a long and successful relationship that has provided world class solutions to some of the UKs largest call centres. This mutually beneficial relationship allows 4Net to offer cost effective solutions that address legislative needs in the financial, legal and insurance sectors.



Altitude Software
Altitude Software is a leading independent contact centre vendor with the Altitude UnifiedCustomer InteractionTM (Altitude uCI) product line. Altitude uCI manages and improves customer relationships for each new interaction in a wide range of contact centers, from SMEs to large multisite organizations. Altitude uCI is a cost-effective application suite conceived to improve the overall productivity of the contact centre. Since Altitude uCI was engineered to integrate easily with enterprise front office and back-office systems, Altitude uCI delivers significant cost benefits, revenue benefits, and intangible benefits with a limited upfront investment. Altitude uCI not only allows users to achieve return on investment in a limited time frame, but also provides a successful solution to their customer interaction and organizational efficiency strategies. Altitude Software serves around 700 customers of all sizes (with more than 170.000 licenses) in about 60 countries worldwide, both directly and through a wide network of partners. Altitude Software has 14Offices in four continents.

4Net and Altitude have a strong emerging partnership cultivated over the last 12 months that has resulted in collaborative working within the Contact Centre market.



Star
Star is the largest independent business to business Internet Services Provider in the UK, serving over 500,000 business users. The company has over 13 years' experience in providing practical Internet-driven services for UK businesses. By listening, understanding and responding to the needs of customers, solutions are constantly being developed to help tackle key IT and communications issues. Hosting, email, networking, connectivity, security and voice have been brought together to provide the broadest range of integrated, business ready technology services.